1. What is a data source in Swydo?
A data source is a data set from another data platform/integration you connect to use in your reports. One data source would be a Facebook page, a Google Analytics property, or an Instagram Business account.
2. What's the difference between a data source and an Integration?
An Integration is the actual marketing platform. For example, a Google Ads MCC account is not one data source but an integration.
3. How does Swydo calculate the data sources?
Every time you connect a data source to a client, you can use it across multiple reports unlimited times. If you connect the same data source twice or to a different client, it will be counted as a new data source, and you will be charged for it.
4. What's the price for a data source?
Pricing is based on the number of data sources connected to your Swydo account.
When you upgrade, you have 10 data source slots to fill in at a flat rate. However, you can keep adding more data sources; each new source has a fixed rate, which will vary with volume. The more data sources you enter, the lower the fee will be.
Please head to our Pricing Page to see our base fee and per-data-source pricing.
6. Where can I see the total of data sources?
There's a difference between connected sources and total sources. The data sources found at the Data tab are the current active sources; however, if you deleted sources throughout the month, these won't be shown here, but at the Billing page
under View Usage Details. This is why you will see active and inactive sources.
7. Where can I see the sources connected from the previous period?
You can download the list of sources used in the previous period from the Billing Page under the Settings tab. There, you can scroll to the Invoices section and click on the three little dots menu to get the list:
8. How to delete a data source
You can control how much you pay by maintaining only the active data sources in your Swydo account. You could do this by removing the data sources directly from the client's page. You can read more about this here!
Head to the client
Click on the Data Source tab
Click on the three little dots menu
Delete the source
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9. When to delete a data source?
If your data source appears twice for the same client
If your source is not working or failing (you could also replace it)
If you are not using the data source anymore
All connected sources, even those experiencing errors, will be billed. Regularly check your account to stay informed. Removing a source won't reduce your current bill immediately since the charges are based on the current cycle; however, in the next cycle, the source will no longer be billed.
10. Can I use the same data source for multiple clients?
You can definitely do that. You could add the same source to other clients. Just keep in mind that all data sources connected to different clients will be counted towards your bill, even if they are the same data sources.
11. If I delete a data source, will I pay for it at the end of the month?
Yes, our payment system is post-payment; therefore, all data sources connected throughout the month are charged in arrears at the end of the billing cycle. If you remove data sources today, they will still be visible in your account as total data sources, and you will pay for them in the upcoming bill. If they remain inactive, they won't be counted in the next billing cycles.
12. How do I calculate the cost of my data sources?
You can use our price calculator to find out how much you will pay per data source before connecting all your data sources. You can find it here: https://www.swydo.com/pricing/
2. Ensure your teammates connect all new data sources directly to the Client's page instead of adding new sources on the report level. Otherwise, you might find there are two or more data sources connected to the same client by different teammates.
13. What is Swydo's fair usage policy?
Our Fair Use policy requires you to create an individual client folder in Swydo for all clients you service. This also applies to locations for Franchise companies or different brands if you are an advertiser.
Do you need help after reading this article?
âPlease explore our help center further or reach out to our support team through the bubble chat or at support@swydo.com. You can also schedule a demo to get an answer to all your questions.
Happy reporting,
- The Swydo team




