If your payments are failing please do the following: 

  1. Go to the Payment & Billing page 
  2. Update your payment credentials
  3. Verify the information, typos, and name on the card
  4. Save changes and wait for the confirmation message

Still failing? You could...

  • Call your Bank and ask them why the payment keeps on failing. 
  • Double check the funds of your account. 
  • Use another payment method, like Paypal, ask us for the link to the PayPal vault.

Still failing? Chat with us, we want to help you! 

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