"Swydo is no longer authorized to retrieve the data from this connection (...)"

The above image shows the error message happening on an Google Ads widget but you can also find it inside the widget settings or the main report's connection: 

Most of them, even if they vary a little in the context of the error, the main cause is the connection needs to be reauthorized. So what's the solution? Just re-connect the data source or reauthorize it. 

Steps to solve the problem: 

  1. Go to the Connections page (click on your account's name top right)
  2. Look for the connection which is giving you trouble and click on the "reauthorize button" :
     

3. Go back to the report and see how all the report is filled with the right data! 

Did this answer your question?