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Did the schedule fail to send out?
Did the schedule fail to send out?

Was the schedule not sent out as intended?

Andrea avatar
Written by Andrea
Updated this week

If you are here, most likely, you got an email announcing that the report failed.

There are a few reasons why your reports may not have been sent out. The most common cause is an error within the report itself, such as a widget or KPI failing. This can cause the schedule to fail, resulting in no reports being sent out. It could also be a loading issue or not enough permissions to retrieve data.

Check the status of scheduled reports at the Send Log page

Go to the Reporting page and enter the Send log page:

If your schedules failed, your Send Log page will look like this:

The error message usually identifies the issue. You can then enter the report and fix the errors.


Do you need help after reading this article?
Please explore our help center further or contact our support team through the bubble chat or at support@swydo.com. You can also schedule a demo to get an answer to all your questions.

Happy reporting,


The Swydo team

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