You can’t immediately delete a client from your Swydo account, but you can archive it. When archived, all associated data sources and reports are also stored, and you won’t be charged for the data sources.
💡 Archived clients remain accessible for 365 days. After this period, they are permanently deleted and cannot be reactivated.
How to Archive a client:
If you are no longer working with a client or just need to remove it from Swydo, you can archive them by clicking the Archive button on the client detail page:
How to Unarchive a client:
If you want to unarchive a client, please go to the client's main page; at the top of the page, you will see the three little dots, where you will find the option to see the list of archived clients:
Then click on the client you would like to unarchive, click on the "unarchive client" button, and that's it.
🚩 After the client is unarchived, the sources, once connected, will become active immediately.
Do you need help after reading this article?
Please explore our help center further or reach out to our support team through the bubble chat or at support@swydo.com. You can also schedule a demo to get an answer to all your questions
Happy reporting,
The Swydo team